What is Afterpay?

Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest. The first payment is processed upon completing the order. You will then receive your styles delivered as per our normal shipping timeframe! 

How do I use Afterpay?

Simply shop online and add items to your shopping cart like normal. At checkout, choose Afterpay as your payment method. You can then click Complete Order to be redirected to Afterpay’s website to sign in and complete your order. First time customers will need to register with Afterpay and provide payment details as usual, returning customers simply log in to make their purchase. It’s that easy!

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date at this link: 

Does Afterpay have purchase limitations?

Yes, transaction value limits apply to purchases made using Installments by Afterpay.

Why is Afterpay declining my card?

We’re so sorry about that! We’re not sure why Afterpay is not accepting your payment option. They are a separate company, so they have their own terms and conditions. You can check out more information on their site by clicking this link:

In the meantime, you are welcome to place your order with us using your credit/debit card or Paypal. If you have any more questions or if there’s anything else we can assist you with, please do not hesitate to reach out to customer service!  

What if I can’t pay an Afterpay installment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. For complete terms click the link below.

When will my items be delivered if I use Afterpay?

Afterpay orders are delivered as per our normal shipping timeframe after you complete your order. Visit our shipping page for more information by clicking here.

Can I return items purchased using Afterpay?

If you have changed your mind, you are welcome to place your items for a return. Please check that your return meets our Return Policy here. Payments to Afterpay continue for their full cycle. Upon returning your items, you will receive a credit on your credit or debit card in the full amount for your return! If you would like any help with sizing, material, and more for any item, please reach out to our customer service team! We would be happy to assist you!

Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website for a comprehensive list of FAQs, terms as well as Afterpay’s Privacy Policy. If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support.