If you are not entirely satisfied with your purchase, we’re here to help.
Returns:
- You have 14 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it unless it was damaged in shipment. In that case, please contact us as soon as you receive it.
- Your item must be in the original packaging.
- Your item needs to have the receipt of proof of purchase.
Return it to:
Good Living Essentials
617 Hidden Hill Drive
Hermitage TN 37076
Refunds:
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to you via PayPal to your credit card, bank account or original method of payment.
You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping:
You will be responsible for paying your own shipping costs for returning your item unless your item was damaged in the shipping process to you. Shipping costs on the original order are non-refundable on returns unless there was damage during shipping it.
If you receive a refund, the cost of shipping will be deducted from your refund.
Contact Us:
If you have any questions on how to return your item to us, contact us.
PRIVACY & SECURITY POLICY
We appreciate you visiting Good Living Essentials, LLC. (“Good Living Essentials”, “we”, or “us”) We respect your privacy and want you to feel secure knowing that any information you supply us with over the internet or by telephone is strictly confidential, and will not be shared with any parties other than Good Living Essentials. Because Good Living Essentials wants to demonstrate its commitment to your privacy, we have agreed to disclose our information practices. By using this Site, you are accepting the practices described in this Privacy Notice.
If you feel that this company is not abiding by its posted privacy policy, you should first contact us at contact@goodlivingessentials.com
Information Collection and Use
Good Living Essentials is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Good Living Essentials collects information from our users as they register to use our site, and when they are purchasing a product through our store.
Registration
The information collected while you are creating an account is strictly for the purposes of shipping your products, billing you, and contacting you if there are any questions or problems with your order. Any other information is strictly voluntary. Below are a list of the required information we need to process your order.
- Username, password for you to access this information during a future shopping experience
- First name, last name for the billing, and shipping address
- Phone number for the billing and shipping address
- Shipping address, billing address
Check Out
Upon check out we will verify your shipping and billing address, and you will be directed to PayPal to make a secure payment for your order. If you choose to place your order by phone, we will ask you for your credit card type, account number, expiration date, CVV code and name that appears on the card in addition to your shipping and billing information. This information is used to bill you for the products you have just purchased. We do not write your information down. As you give it to us over the phone, we enter it into our credit card terminal where it is encrypted for your security and we never have access to it again.
Sharing
We do not share, rent or sell any of your personal information with any parties outside of Good Living Essentials.
Links
This web site may contain links to other sites. Please be aware that GLEsilver.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Newsletter & Communications
During Customer registration we give you the option to receive newsletters from us regarding promotional material, special discounts and/or new products. If you subscribe to our newsletter, the information necessary or communicated by you will be used for this purpose in order to enable us to periodically send you the newsletter via e-mail. A third party, Constant Contact, is responsible for the technical aspects of sending out the newsletter. The extent of disclosed (personal) information is, however, limited to the minimum necessary for sending out the newsletter.
If you no longer wish to receive the newsletter, you may unsubscribe from the newsletter at any time using by clicking the unsubscribe link in the newsletter or sending us an e-mail to contact@glesilver.com
We may also email or telephone you in regard to your order if we have any questions or need to inform you of any problems with your order.
Security
Although the security of information transmitted via the Internet cannot be guaranteed, we strive to provide you with a safe and convenient shopping experience. At the checkout stage, you will be directed to the secure PayPal servers to complete your transaction.
Correcting/Updating Personal Information
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we give the user the option to correct this information every time they check out of our site.
Notification of Changes
If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
